Continue to the next step

A fatal error has occurred while updating your device

Thank you for checking out my article and also note that this method can be used to fix other issues you may have with your phone that affects its functionality. The software installation prompts you to connect the cable if needed. If the issue persists, continue to the next step.

You must have administrator rights on the computer to make these changes. The software will load on the phone and your device will reboot you will then have to setup your phone as when it was new. Open Windows Explorer or File Explorer. Try to install the printer software again. Allow full permissions for the Program Files folder to make sure you are able to create the needed directories and files.

Next input your serial number of your device which can be found again on your device box or back of the device. The utility uninstalls the software and prompts you to restart the computer. Make sure the folder is for the printer you are trying to install. The folder opens in Windows Explorer or File Explorer.

The software will load on

Continue to the next step. What you will need for this fix section. Reboot your computer after the process has completed.

You must have